- The problem
- The classic Series A-to-B story, a business that had outgrown its reporting. BI ran on a sprawl of independent, one-off queries, with no unified or consistent view of the business, so finance, operations and product weren't always working from the same numbers.
- The build
- Built the analytics function from the ground up, growing it to a team of five across analytics engineering, analysis and automation. Led an organisation-wide Looker rollout and defined the company's KPI framework across more than 40 stakeholders, giving every team a single, shared definition of the metrics that mattered. Delivered financial models for treasury forecasting, funds safeguarding and debt facility management, and built custom applications that automated operational and financial processes end to end.
- The outcome
- A portfolio of custom automations: a five-hour monthly job down to thirty minutes, a five-minute job run several times a day down to one. 80% of 50 Looker users logging in weekly within eight weeks. Quarterly OKRs delivered consistently across sales, risk and operations.